In order to supply the better customer services and represent our services philosophy: “good faith focus, service first“, our company commitments as follows:
Pre-Sales Service
- The professional will guide the customer to select the right model and introduce our RFID equipment characteristic to the user and cooperative partner of engineering installation. Besides, they will make a reasonable design case and to be a good “adviser” for the customer according to the user’s practical situation (including cost control, custom-made function and so on) and project requirement.
- Provide the customized product samples for the customer, including the information of the specification, performance parameters, mounting dimensions, installation and debugging, considerations and so on.
- With good product quality and great reputation, we sincerely welcome customers, leaders and experts from the domestic and abroad to
visit our factory and discuss business co-operation
In-Sales Service
The In-Sale Service will provide by our local agent.
After-Sales Service
- This corporation promises to offer 12-month free maintenance, and those maintenance services will charge the lowest cost for it is delivered after the first year. At the same time, our product supply the quality assurance, with the guarantee card and purchasing invoice, the user can enjoy our services in any local agent.
- Our customer service representative will regularly make a call or ask a written satisfaction survey to you in order to supply a better service.
- Besides: in the process of the pre-sale, the sale of after-sales service, if the customer has any questions or doubts, our company will reply and solve soon.
