{"id":28,"date":"2021-04-29T05:18:19","date_gmt":"2021-04-29T05:18:19","guid":{"rendered":"https:\/\/rayonicstech.com\/?page_id=28"},"modified":"2021-06-14T06:05:49","modified_gmt":"2021-06-14T06:05:49","slug":"faq","status":"publish","type":"page","link":"https:\/\/rayonicstech.com\/resources\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;border-width: 0px 0px 0px 0px;border-color:#e2e2e2;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start\" style=\"max-width:1224px;margin-left: calc(-2% \/ 2 );margin-right: calc(-2% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><style type=\"text\/css\">#accordian-1 .fusion-panel:hover,#accordian-1 .fusion-panel.hover{ background-color: #f9f9fb } #accordian-1 .fusion-panel { border-color:#e2e2e2; border-width:1px; background-color:#ffffff; }.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box:before{ font-size: 16px;}.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box{ color: #ffffff;}.fusion-accordian #accordian-1 .fa-fusion-box { background-color: #212934;border-color: #212934;}.fusion-accordian #accordian-1 .panel-title a:hover,.fusion-accordian #accordian-1 .panel-title a.hover { color: #8b0202;}.fusion-faq-shortcode .fusion-accordian #accordian-1 .fusion-toggle-boxed-mode:hover .panel-title a { color: #8b0202;}.fusion-accordian #accordian-1 .panel-title .active .fa-fusion-box,.fusion-accordian #accordian-1 .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-1 .panel-title a.hover .fa-fusion-box { background-color: #8b0202!important;border-color: #8b0202!important;}<\/style><div class=\"fusion-faq-shortcode faq\"><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group \" id=\"accordian-1\"><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-486 faq \"><span class=\"entry-title rich-snippet-hidden\">Are you a manufacturer or trading company?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/rayonicstech.com\/author\/rayonicssales\/\" title=\"Posts by rayonicssales\" rel=\"author\">rayonicssales<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2021-05-06T07:32:50+00:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-486\" href=\"#collapse-1-486\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Are you a manufacturer or trading company?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-486\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>We are a manufacturer to design, develop and manufacture our products in our own factory.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-632 faq \"><span class=\"entry-title rich-snippet-hidden\">Can I visit your factory?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/rayonicstech.com\/author\/rayonicssales\/\" title=\"Posts by rayonicssales\" rel=\"author\">rayonicssales<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2021-05-06T07:33:47+00:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-632\" href=\"#collapse-1-632\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Can I visit your factory?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-632\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Yes, we warmly welcome your visit and will show you our facilities and production.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-492 faq \"><span class=\"entry-title rich-snippet-hidden\">What\u2019s your MOQ (Minimum Order Quantity)?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/rayonicstech.com\/author\/rayonicssales\/\" title=\"Posts by rayonicssales\" rel=\"author\">rayonicssales<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2021-05-04T06:21:35+00:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-492\" href=\"#collapse-1-492\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">What\u2019s your MOQ (Minimum Order Quantity)?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-492\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>It depends on different kinds of products. We don\u2019t have fixed regulation on this.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-634 faq \"><span class=\"entry-title rich-snippet-hidden\">How many engineers are there in your company?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/rayonicstech.com\/author\/rayonicssales\/\" title=\"Posts by rayonicssales\" rel=\"author\">rayonicssales<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2021-05-06T07:34:34+00:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-634\" href=\"#collapse-1-634\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">How many engineers are there in your company?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-634\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>There are more than 20 engineers to do R &amp; D in our company.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-488 faq \"><span class=\"entry-title rich-snippet-hidden\">What technologies do you master?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/rayonicstech.com\/author\/rayonicssales\/\" title=\"Posts by rayonicssales\" rel=\"author\">rayonicssales<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2021-05-06T07:35:27+00:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-488\" href=\"#collapse-1-488\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">What technologies do you master?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-488\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Bluetooth, NFC, RFID etc.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-494 faq \"><span class=\"entry-title rich-snippet-hidden\">Do you do OEM or ODM order?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/rayonicstech.com\/author\/rayonicssales\/\" title=\"Posts by rayonicssales\" rel=\"author\">rayonicssales<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2021-05-06T07:37:09+00:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-494\" href=\"#collapse-1-494\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Do you do OEM or ODM order?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-494\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Definitely, we custom make products for customers. we are willing to make your OEM order, and we are also happy to cooperate with you to finish an ODM order.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-496 faq \"><span class=\"entry-title rich-snippet-hidden\">What is the delivery time?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/rayonicstech.com\/author\/rayonicssales\/\" title=\"Posts by rayonicssales\" rel=\"author\">rayonicssales<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2021-05-06T07:37:42+00:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-496\" href=\"#collapse-1-496\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">What is the delivery time?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-496\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>7 days for some stocked products, but some items may need longer time if we don\u2019t have them in stock.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-498 faq \"><span class=\"entry-title rich-snippet-hidden\">Do you guarantee your products?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/rayonicstech.com\/author\/rayonicssales\/\" title=\"Posts by rayonicssales\" rel=\"author\">rayonicssales<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2021-05-06T07:38:24+00:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-498\" href=\"#collapse-1-498\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Do you guarantee your products?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-498\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Certainly, we always provide at least one year guarantee for all our locks, and any defects in case could be replaced free of charge.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-500 faq \"><span class=\"entry-title rich-snippet-hidden\">What\u2019s your shipping term?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/rayonicstech.com\/author\/rayonicssales\/\" title=\"Posts by rayonicssales\" rel=\"author\">rayonicssales<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2021-05-06T07:38:56+00:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-500\" href=\"#collapse-1-500\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">What\u2019s your shipping term?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-500\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>FOB, CFR, CIF, air cargo or door-to-door courier.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-502 faq \"><span class=\"entry-title rich-snippet-hidden\">What kind of payment way do you accept?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/rayonicstech.com\/author\/rayonicssales\/\" title=\"Posts by rayonicssales\" rel=\"author\">rayonicssales<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2021-05-06T07:39:30+00:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-502\" href=\"#collapse-1-502\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">What kind of payment way do you accept?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-502\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>50% TT in advance and the balance before shipment is our normal payment way.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-column-0{width:100% !important;margin-top : 0px;margin-bottom : 20px;}.fusion-builder-column-0 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 0.98%;padding-bottom : 0px !important;padding-left : 0px !important;margin-left 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